HELP DESK

Frequently Asked Questions

Got queries? Find answers here regarding our organic farming harvests, hyper-local store dispatches, and consumption guides.

Sourcing & Purity

All our Amla harvests are sourced directly from certified organic family-owned orchards situated in the semi-arid belts around Chomu, Jaipur (Rajasthan). We practice direct-trade agriculture to ensure our farmers receive fair wages without middleman cuts.
No. We maintain a zero-tolerance policy for synthetic additives. Our candies are cured with natural salts and organic spices, while our juices and powders are dehydrated under controlled low temperatures to retain trace minerals and Vitamin C without preservatives.
Never. We use organic sugarcane jaggery (Gur) and wild honey to sweeten our Sweet & Tangy wedges. This keeps the glycemic index lower and ensures you receive wholesome trace elements rather than empty sugar calories.

Ordering & Doorstep Delivery

To deliver maximum freshness and protect bio-enzymes, we do not ship via standard third-party courier channels. Instead, registering a delivery inquiry on our website routes your order directly to our closest brick-and-mortar partner store in your city. They will call you, verify stock availability, and dispatch a delivery partner directly to your address.
Doorstep delivery is completely free. We do not charge any packaging fees, service charges, or shipping rates within Jaipur and serviceable towns.
Since we do not process credit cards or online gateway payments on this site, payments are made directly to the delivery person on doorstep arrival. You can pay using cash or local UPI scanners.

Health & Consumption Guides

For general wellness, we recommend 20ml to 30ml of raw Amla juice diluted in a glass of warm water, or 1 teaspoon (approx 5g) of pure powder in warm water/honey. Both are best consumed in the morning on an empty stomach.
Yes, our sweet and spicy sun-dried candies are excellent source supplements of natural Vitamin C for kids. We advise limiting consumption to 2 to 3 wedges daily for children under 10 years of age.
Keep dry powders and candies in a cool, dark kitchen cabinet away from direct sunlight. Once opened, store Amla juice bottles in the refrigerator and consume within 30 days to protect active bio-enzymes.